Conditions of Use

Last updated: October 30, 2026

Welcome to TheColdLady.com! This website is operated by Koba LLC (“we,” “us,” or “our”). By using this website, you agree to these Conditions of Use. If you don’t agree, please don’t use the Site.

We may update these terms from time to time. Changes take effect as soon as they’re posted on this page, and the date above shows when they were last updated. If you keep using the Site after a change, you accept the updated terms.

Adults Only (18+)

This website sells adult products and is for adults only. You must be at least 18 years old, or the age of majority where you live if that is higher, to visit this Site or place an order. By using the Site, you confirm that you meet this age requirement and that viewing and buying adult products is legal where you live.

Who Can Shop With Us

We’re based in the United States and ship to almost every country in the world. If you order from outside the U.S., you are responsible for making sure the products are legal in your country and for any customs duties, import taxes, or fees your country charges.

Using Our Site the Right Way

We want TheColdLady to be a safe, respectful place for everyone. When using the Site, please don’t:

  • Use the Site for anything illegal or unauthorized
  • Hack, attack, overload, or interfere with the Site or its security
  • Upload or send viruses, malware, or other harmful code
  • Post or send anything unlawful, threatening, abusive, defamatory, or obscene, or anything that infringes someone else’s rights
  • Send spam, chain letters, or unsolicited ads
  • Use bots, scrapers, or other automated tools to copy, collect, or “data mine” content from the Site
  • Copy, sell, modify, or reverse-engineer any part of the Site
  • “Frame” or “mirror” the Site without our written permission
  • Collect information about other visitors without their consent
  • Pretend we endorse your statements without our written approval
  • Let others use your account, including anyone whose account we have closed

You also agree to follow all laws that apply to you when using the Site.

Products & Product Safety

Our products are intended for adult personal use. Please:

  • Read and follow all instructions and warnings that come with each product
  • Check materials and ingredients if you have allergies or sensitivities
  • Talk to a doctor before use if you are pregnant, have a medical condition, or have health concerns

Product Information & Pricing

We work hard to make sure the product descriptions, photos, and prices on our Site are accurate. Mistakes can happen, though, and colors may look different depending on your screen. We reserve the right to fix errors, update information, and cancel orders affected by a pricing or listing mistake, even after an order is placed. If we cancel your order, you’ll get a full refund.

Links to Other Websites

Our Site may link to other websites. We don’t control those sites and aren’t responsible for their content, products, or privacy practices. Please review their own terms and privacy policies before using them.

Cookies & Privacy

We use cookies and similar technologies to run the Site and improve your experience. To learn how we collect and protect your information, please read our Privacy Policy.

Disclaimer

We provide this Site and our products “as is” and “as available.” To the fullest extent the law allows, we make no promises or warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We also can’t guarantee that the Site will always be available, error-free, secure, or free of viruses.

This doesn’t affect any warranty a manufacturer provides, or any rights you have under consumer protection laws that can’t be waived.

Limitation of Liability

To the fullest extent the law allows, Koba LLC and its owners, employees, partners, and suppliers are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products bought through it. This includes lost profits, lost data, and business interruption.

We’re also not responsible for delays or failures caused by events beyond our control, such as natural disasters, power outages, internet failures, cyberattacks, strikes, or government actions.

If you’re unhappy with the Site, your remedy is to stop using it. For problems with an order, please see our Shipping & Returns and Refund Policy pages, or contact us. We’re happy to help.

Our Right to Limit Access

We may suspend or end your access to the Site, cancel orders, or limit sales to any person or location at any time, for any reason, as the law allows.

Governing Law

These Conditions of Use are governed by the laws of the State of Florida, USA. Any dispute related to the Site or these terms will be handled in the state courts of Manatee County, Florida, or the U.S. District Court for the Middle District of Florida. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you live in the EU, UK, or another country with mandatory consumer protection laws, you keep any rights those laws give you.

Other Important Terms

  • Entire agreement: These terms, together with our Privacy Policy, Terms of Service, and Refund Policy, are the full agreement between you and us about using the Site.
  • Conflicts: If you have a separate written agreement with us, that agreement controls where it conflicts with these terms.
  • Severability: If any part of these terms is found invalid, the rest still applies.
  • No waiver: If we don’t enforce a term right away, we can still enforce it later.
  • Transfer: You may not transfer your rights under these terms without our written permission.
  • Language: These terms are written in English. If they are translated, the English version controls.

Contact Us

Questions about these Conditions of Use? We’re here to help.

Koba LLC
7210 Manatee Ave W, Ste 1182
Bradenton, Florida 34209
United States

Email: thecoldlady.com@gmail.com
Support hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)